From checkout to your door.

Shipping rates

Louzir LTD currently ships to delivery addresses within the United Kingdom.

Standard Shipping costs £10.00 GBP for orders below £150.00 GBP.

Orders of £150.00 GBP or more qualify for Free Standard Shipping.

The applicable shipping charge is displayed during checkout before payment is completed.

Processing & cutoff

Orders are normally processed within 1–2 business days.

Business days are Monday through Friday. Weekends and applicable public holidays are not counted as business days.

The daily cutoff time is 2:00 PM UK time (GMT/BST). Orders placed after the cutoff may begin processing on the next business day.

Tracking

Tracking information is provided after your order has shipped and tracking becomes available.

The delivery network may require some time before the first tracking scan or movement appears.

Track an order ↗

Delivery estimates

Estimated transit time after shipment is 3–5 business days.

Including the normal 1–2 business day processing period, the typical estimated total delivery timeframe is approximately 4–7 business days.

Delivery dates are estimates and are not guaranteed arrival dates. Checkout may also display an estimated delivery date based on available shipping information.

Shipping address

Customers are responsible for providing a complete and accurate delivery address during checkout.

If you notice an address error, contact Louzir LTD as soon as possible. Address changes cannot be guaranteed after fulfillment or shipment has begun.

Delays & delivered orders

Unexpected delays may occasionally occur after shipment due to delivery-network delays, weather, service disruptions, or other transportation issues.

If tracking shows delivered but you cannot locate the package, verify the delivery address, review tracking details, and check around the delivery location or with others at the address.

If the shipment still cannot be located, contact Louzir LTD with your order number and tracking information.

Damaged, defective or incorrect items

Contact Louzir LTD before returning merchandise if your item arrived damaged, defective, or incorrect.

Provide your order number, a description of the issue, and photos when useful for reviewing the problem.

If Louzir LTD confirms the issue and a return is required, Louzir LTD provides a prepaid return shipping label electronically.

For non-defective or change-of-mind returns, the customer arranges and pays for return shipping.

Return & Refund Policy ↗

Cancellations

Cancellation requests should be submitted within 24 hours of placing an order.

Cancellation or order changes cannot be guaranteed once fulfillment or shipment has begun.